Why we listen to podcasts and what makes them different from radio and other forms of communication.

Podcasting is now mainstream and has just moved into a new phase. Let’s call it the 2nd Wave.

While most media content producers no longer need convincing that they should be doing podcasts, they’re also starting to realize that this medium is unique and that they don’t know how to make them.

Unique how?

– We’re the blue jeans medium: the most informal and intimate delivery system for compelling emotions and thought. Storytelling can take its natural course.

– Unlike video, ideas are delivered pure and without the distraction of a host’s unfortunate dress sense, wrinkles or bad teeth. There’s just that voice in your ear.

– Unlike radio and TV, which is often on in the background, podcast audiences aren’t usually distracted and don’t “tune in”. They’ve sought out your show, and are listening carefully at a time of their choosing. Parts of each episode may be replayed. Intimacy squared.

– Podcasts offer listeners more control. Episodes may be replayed. Many people listen on earbuds, encouraging a deeper connection than listening to the radio a speaker. The best podcasts are not passive and they often require listeners to bring something of themselves to the experience— their imagination and curiosity.

– Podcast hosts don’t have to “re-set” and remind the audience what they’re talking about. Listeners don’t tune in half-way through. They start each episode at the beginning, allowing for a more linear narrative.

– Unlike radio shows that have to conform to the clock (typically 25 or 50 minutes plus pledge breaks and newscasts), podcasts have no scheduling or timing restraints, and can vary in length. Episodes can be produced daily, weekly, monthly or in seasons.

– Podcasts can be made and distributed without the approval of an executive editor, radio program director, or some other gatekeeper. Many shows are produced at-home, without the need for expensive studio equipment. Creators have more freedom.

– While some podcasts are made with big budgets and are highly structured, with multiple layers of ambient sound or music, there is no single formula for success. This lack of established rules allows for a greater range of voices and subjects.

– Unlike broad-casts that must appeal to a broad audience, podcasts can target a much smaller slice of the population. With social media, hosts and producers have a direct dialog with listeners and can truly find what their audience wants to hear.

– Unlike radio, podcasting is rarely live. That may be a disadvantage, but many episodes are evergreen and have a long shelf life.

The requirements of doing a distinctive podcast require a different set of skills than its closest cousin. After decades in radio, I had to un-learn a great deal when we began podcasting during the 1st Wave in 2015.

“Serial” had just taken the world by storm, and the for the first time, many people had become dimly aware of online audio and were asking “what is a podcast?”

Over the next four years, as audience numbers zoomed steadily upward, almost everyone jumped into production— from individuals and celebrities to media giants, consumer brands and non-profit foundations. The result is a great big, glorious mess.

The 2nd Wave has arrived and to be successful at podcasting, producers must know why it is indeed like no other medium.

– Richard Davies is a podcast host, consultant and producer. DaviesContent designs podcast formats, edits and helps clients make excellent audio content.

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Throw away the seatbelts. What I had to un-learn after a long career in network radio.

For more than three decades I spent my working life in network radio news, reading scripts and speaking to the clock.

As a journalist covering politics, wars and the financial markets, I had to master the art of the precis — telling compact, compelling stories using a minimum number of carefully chosen words. As a radio news-talk host, the “re-set” was a requirement. We had to remind listeners every few minutes what we were talking about and who we were interviewing. As a newscaster, I had to make sure that my four minutes at the top of the hour didn’t go as much as one second over.

However informal we tried to sound, there was a certain rigidity imposed by the strict discipline of the radio format. Podcasting is surprisingly different. There are so many radio lessons I had to unlearn.

First. Unfasten my seatbelt: replace the scripts with spontaneity. Many of the best podcasts are off-the-cuff and soulful, with moments of passion and humor. The best podcasters lift the curtain on their personal story and take full advantage of the medium’s extraordinary intimacy.

Second. The “clock” is gone and the need to “reset” also goes away. Instead of tuning in at random times, podcast listeners start at the beginning and usually stay with us for the entire show. Episodes can be as long or short as we want them to be. There is no ideal length.

Third. With other media, distractions are common, but podcasts are heard without the interruptions of timechecks, weather reports, pledge drives, and commercials. Most of our listeners are on their own and away from mobile screens with their instant messages and email reminders.

On our weekly solutions journalism podcast, How Do We Fix It?, my good friend and co-host Jim Meigs and I have found that the connection with our audience runs deep. And unlike TV and YouTube videos, audio listeners aren’t distracted by my crooked teeth, Jim’s beard, or our poor choice of clothing.

Another unlearning curve is that, as independent podcasters, we are the boss — our own program directors and content creators. There are no formats to worry about. Podcasters can develop deeper thoughts than broadcasters, and tell longer, richer stories. This leads to greater intimacy and allows for more innovation and creativity.

Who would have thought that four-hour podcast episodes told by a single-voice narrator could be a hit? With Hardcore History, former commercial radio talk show host Dan Carlin proved that a storyteller of great skill and knowledge can do things that are never allowed on radio.

Podcasts can also target niche audiences who are passionate about the topics being discussed. I am an art lover and one of my personal favorites, The Lonely Palette, lives up to its unusual promise of being “the podcast that returns art history to the masses, one painting at a time.”

While the entry barriers to podcasting are very low, and the equipment is cheap, all that freedom comes at a cost. It’s a bit like the Wild West. At last count there were more than 550,000 shows to choose from. Unless you are linked to a major brand, the challenges of attracting a sizable audience and finding sponsors are steep indeed.

Anyone with a new show has to learn how to be a marketer, come up with a 10-second elevator pitch, and in the words of social media marketing strategist Mark Schaefer, answer the “only we” of your brand — as in “only our podcast tells you this.”

The difference between radio and podcasting may appear subtle. However, professional broadcasters who move into this medium not only have to unlearn old habits, but learn brand new tricks.

This requires a mix of humility, curiosity, and no shortage of energy.

Richard Davies is a media coach, podcast consultant, and co-host of the weekly podcast, How Do We Fix It? at daviescontent.com.

Marketers are listening. At last, podcasting is a thing at Advertising Week.

Finally it’s happening. Advertisers and marketers are waking up to the great potential of podcasting.

At this week’s Advertising Week conference in New York, there’s interest, even excitement, about audio– both music and speech. Unlike previous years, when our industry was virtually ignored at this annual event, an entire morning of panel sessions has been devoted to podcasts and audio.

“We view voice as the natural next step in technology’s future,” said Julia Chen Davidson, Head of Google’s Partner Marketing this week, at the well-attended Future of Audio Summit. “It’s still very early in the adoption curve.”

“Voice is the new touch,” enthused Pandora’s VP of Ad Innovation Strategy, Claire Fanning.

Podcasting is along for ride, with Anna Bager of the Interactive Advertising Bureau (IAB) forecasting 110% growth in annual U.S. podcast advertising revenue until 2020. Many podcast listeners like the advertising they hear “and see it as a service,” she told the audience of marketing, brand and ad professionals.

“These strong numbers speak to advertisers’ increasing recognition that podcasts provide a powerful platform for reaching and engaging audiences,” said Bager in a news release. They are “tapping into the medium’s highly engaged audience.”

Interest in podcasting is enhanced by three recent broader consumer/tech trends:

– Excitement about new research and development of Artificial Intelligence and voice-activated search.

– The explosive growth in sales and adoption of smart speakers.

– Innovation and expansion of voice-assisted technology (VAT) in cars and trucks.

Dramatic changes in automotive center stacks and consoles “is going to radically change media consumption,” Tom Webster, Senior Vice President of Edison Research told a breakout session at Advertising Week. “VAT will cause an incredible spike in podcast listening.”

And yet there are obstacles, despite steady gains in overall Podcast listening.

At Podcast Movement last July, Webster, Amplifi Media’s Steve Goldstein and others righty voiced concern about problems with discovery. While most Americans are aware of podcasting, many find it difficult to find shows, or even understand how to download or subscribe to podcasts.

One promising initiative discussed at Advertising Week is Pandora’s soon-to-be-launched Podcast Genome Project, designed our help listeners find shows based on what’s being discussed. Panelist Lizzie Widhelm of Pandora told a session that its Genome will be able to recommend other podcasts based on the content of an episode.

“There will soon be a time when our podcasts will find us, instead of the other way around,” says the online music and speech radio company’s Chief Product Officer, Chris Phillips. “If we know you care about a particular topic, we can find the podcast (the needle in a haystack), and put it in front of you.”

This project along with growth in voice search and AI could prove to be next big audience accelerator for podcasters.

Richard Davies is a podcast host, producer, consultant, and media coach. He runs DaviesContent.

“Thats a really good question” and other silly things guests say during podcasts.

This is the first of several blogs on making better podcasts. Today: how to be a great guest.

The other day I was interviewing a young woman who wanted to work on a podcast project with us.

About half of her answers began with the all-too-frequent comment, “that’s a really good question.” I wanted to reach into the phone, wag my finger and call her on it.

We all love compliments. But most of the time it’s important to mean what you say. Or, at least convince the person on the other side of the microphone that you’re sincere.

This is especially important when being interviewed on a podcast. Any experienced host can tell when you are using flattery to mask the truth.

Another frequent mistake made by podcast guests and panel members is giving long answers to questions. An interview should be a conversation, not a monologue. Keep you answer to less than 60 seconds. An interesting or provocative comment should invite a follow-up from the host.

One way for podcast guests to be more succinct is to avoid repeating their main argument twice.

A great many professional speakers, professors and authors feel the need to make a point, then say it a slightly different way, and sum-up their long-winded answer with a third version! You’d think they’d know better. But surprisingly few publishers or public relations firms offer media training to authors and clients.

A few more do’s and don’ts:

– If you’re podcast or radio show guest, beware of tangents. When possible, make your main argument first, and then give an illustration or anecdote during the second half of the answer.

  • Be direct and avoid overstating your case with words such as “amazing”, “incredible”, or “that’s so important”. Avoid bravado. Be humble.

– Listen carefully to the questions and fully engage with the host. If it’s a face-to-face interview, use eye contact to establish rapport with others. Humor is also a highly effective and often undervalued way to break the ice and establish authenticity.

  • Before an interview, ask if the show is live. With an edited, prerecorded podcast, feel free to ask for a “do over” if you’re unhappy with your answer.

– Journalists — and podcast hosts — love people who speak in sound-bites. Prior to an appearance, write down three or four brief sentences that are core messages. Rehearse them.

Good prep before an interview improves your performance. As part of this, ask yourself what you really want to say. Skilled guests know all about framing. They also understand the difference between simple repetition and finding several different ways to make a similar argument.

One way to be the guest who keeps getting invited back is to remember how friends, readers or clients responded when you first discussed a project that you were working on. If they found one particular phrase to be of interest, so will podcast listeners. They are usually hearing your “pitch” for the first time.

Next: How to ask good questions.

Richard Davies is a podcast host, consultant and media trainer. Learn more at DaviesContent.com.

Podcasts: When The Missing Ingredient Is Soul.

If you want to start a podcast, the barriers to entry are low. Good equipment is cheap and there are plenty of smart, simple “how to” guides to get you and your organization in the game.

But what most experts and consultants won’t tell you is that to be successful, your podcast needs soul. You must say something real.

The medium’s intimacy and authenticity are keys to its success. That’s why your podcast has to be three dimensional— not like one of those old Hollywood film sets with nothing behind the nicely painted fronts of stores and houses.

Your host needs should be honest, hilarious or, at the very least, a brilliant faker.

Personally, I’m not a huge fan of the hit show “Pod Save America”. But what the smart-ass uber-liberal hosts do have is soul. Their mission— delivered with passion and a dose of humor— is to save America from Trump and his fellow travelers by trashing anyone who doesn’t agree with their view of the world. You know where these guys are coming from.

Your podcast doesn’t have to come with a passionate or political point of view. But the hosts must believe what they say.

Millennials— the target audience for most podcasts— come with finely-tuned B.S. detectors. They know when they’re being duped or played.

Bragging or reminding your audience what makes you special simply won’t cut it. Deliver the goods, and do so with the minimum of fuss.

Unlike You Tube Channels, TV or even broadcast radio, podcasters don’t need bells and whistles to be successful. Most listeners start at the beginning and will stay with you for the entire show, especially if the episode is under 25 minutes.

From Dan Carlin’s “Hardcore History” to “Armchair Expert With Dax Shepard”, top-rated podcasters know that a simple interview format can work just as well as “The Daily”, “Invisibilia” and other intricately-produced programs.

Podcasts are wonderful ways to enhance your reputation as a thought leader or innovator. But when you open the mike, make sure you speak from the heart.

Richard Davies is a podcast host and consultant. His firm, DaviesContent, designs, produces, and edits podcasts for clients.

On podcasting: the small picture

The other day a young man in his 20’s told me something very sad.

While he has a strong moral sense and believes in the necessity of profound political change, and would like to do something to make the world a better place, he doesn’t know where to start.

My friend sees no connection between his actions and how to be part of a movement to promote justice, trust and greater social harmony. He feels powerless and dispirited. Disconnected.

The best advice I could think of was to throw a pebble into the ocean.

Look at the small picture.

Do something— anything— I suggested, that might help someone less fortunate than yourself. For instance, it could be as simple as signing up for Reading Partners, a non-profit group that trains volunteers to give one-on-one tutoring for 45 minutes, twice a week, to school kids who are behind their grade level in their reading.

The experience of volunteering can change your outlook on life.

From church groups to social causes, there are countless local, neighborhood efforts happening now to knit together the social fabric that we need to build a more caring, sharing society.

Maybe this young man should use his own skills to teach others what he knows: Promoting their sense of curiosity and wonder.

For me it was podcasts.

After three decades of covering breaking news at a national radio network, I was also frustrated. For a long time I had found the fast-paced daily work to be fascinating and even at times, thrilling. My career had been a gift.

But a few years ago, it started to feel a bit routine. The hourly focus on clashes, contests, calamities and celebrities that is the stuff of broadcast news was becoming more of a grind than a source of fascination. Rarely did we cover those who were calling for constructive alternatives to what was going seriously wrong in our country.

We were not giving an accurate picture of the world. Civics and the critical workings of democracy were not part of the daily news agenda.

But I also wondered about myself. Was I becoming part of the problem— an old and weary grumpy guy, who was perhaps jaded?

I didn’t want to be that person.

My answer was to change careers and became a podcaster, and help others put their message across.

My own pebble in the ocean has been “How Do We Fix It?”— a weekly podcast that I make with Jim Meigs and Miranda Shafer.

On each episode we try to promote empathy, problem solving and constructive ideas aimed at bringing people together, rather than bellowing across the political canyon at the other side.

We also have fun doing it.

Instead of covering the who, what, when, where, why of news, we ask “now what?” Experts are challenged to come on the show and discuss potential solutions to problems that they’ve spent years studying or investigating.

Podcasts are ideally suited for this kind of experiment. They connect the the head and the heart. People usually listen when they are on their own, away from the distractions of their phone and computer screens, when they are likely to be a little more reflective and able to reconsider their view of the world.

Listening to podcasts can offer a way to open your mind.

No matter how small the audience, or simple the format, the best podcasts follow their own path, throwing caution the wind. As a lover of history, one of my favorite examples is the “fireside chat” 4-hour monologues on “Hard Core History”, hosted by Dan Carlin. Each one tells a carefully crafted account of the past. There is not a speck of fat on those shows. They are pure meat.

Anyone who watches TV, goes online or listens to the radio is exposed to a fire hose of information. We are subjected to a mostly negative and overly dramatic view of current events.

The intimate world of podcasting contains an almost infinite range of possibilities to bring us together. Here’s hoping that you will decide to take a dip and jump into the ocean!

Richard Davies is a podcaster and Podcast consultant, who helps people, companies and causes to tell their story through podcasting.

 The F… Bomb Has Become a Filler Word. How Do We Fix It?

The jump the shark moment for the F-word may have come and gone. Even the erudite David Brooks of the New York Times used it recently in his otherwise uplifting book on self-discipline and modesty, “The Road to Character.”

A four letter word that once caused shock – or at least embarrassed giggles – has become a filler word.  Something you say to fill the space between the stuff that actually matters.

It’s lost the power to shock.  Everybody says fuck.

Other filler words include “meanwhile, “like”, “basically” – and the very worst and most frequently heard –  “you know”.

Many thoughtful, well-educated people punctuate their sentences with  “you know”, you know?   The term has become the new “um”.

Those who use it in serious conversation dilute the meaning of what they are trying to say. I have a highly articulate, smart, funny friend in the financial industry who uses “you know” in virtually every sentence.  It drives me crazy. She’s probably unaware of it and I’m too chicken to say anything.

Guess I haven’t walked too far on my road to character. Sorry, David Brooks.

When hosting a talk radio show years ago, a program director pulled me aside. “You say um a lot,” he told me.  “Don’t do it. In between thoughts, stay silent. It can be kind of powerful.  People will listen more carefully to what you’ll say next.”

Great advice –  especially for a guy who loves to talk and trips over my words in a rush to say the next thing.  A little pause sounds so much better than filling in the time with meaningless filler words.

Easier said than done, you say?

Actually, no.  As soon as I became aware of what I was doing,  it was surprisingly easy to cure my verbal tic. It’s a little bit like weeding.  Almost everytime time I noticed an “um” forming in my brain I would pause and pick it out of my speech pattern.

Another tip: speak in short sentences. “Structural filler-word patterns are triggered because of the way you structure your sentences,” says writer, Anett Grant. “Using oral bullet points gives you time to think about what you’re going to say while reinforcing your main point.”

Clarity is the best friend you have when speaking.  Especially when you are serious. Weeding out the filler words is a great way to sound smart in business meetings, sales presentations and at the dinner table.

When you don’t have much to say, remain silent.

Richard Davies is a podcaster.  Hear his “um” free show, “How Do We Fix It?” with co-host Jim Meigs on Acast, iTunes and Stitcher.  He also runs DaviesContent – a podcast production house.

 

 

 

 

 

How Do We Fix It? No. Never Make a Podcast Unless…

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I’ve been into audio ever since I was a little kid who slapped 45 rpm green, red, yellow and orange Disney discs onto the record player my parents gave me when I was six years old.

The stories, voices and jingles really were music to my ears.

Not long after college, to no-one’s great surprise, I landed my first job in radio. I spent well over thirty years at stations and networks doing the thing I loved.

Last year, with my pal Jim Meigs and producer Miranda Shafer, I started “How Do We Fix It?”– a weekly podcast.  We’re having a fun ride and I feel privileged to meet a lot of great people along the way.  Our 86th weekly show is currently in production.

At its best, podcasting is remarkably intimate and honest – without noisy distractions.  Just you and another human voice in your ear.

Unlike broadcast radio or TV, listeners are the programmers, deciding exactly when and what they want to spend their time with. They give us podcasters their pure, undivided attention. In every way they are our equal – never to be manipulated, pandered to nor shouted at.

Sounds like the perfect environment for a content producer.

But let’s face it: many podcasts are crap – weeds in the ever growing audio jungle.

And not just the two-guys-in-a-garage kind of spontaneous podcasts. Even well-made, sophisticated shows are often way too long, self-indulgent and without a clear purpose.

Your audience is busy and has vast array of audio offerings to pick from.  Many of us listen on the go – in the car or at the gym.  The average American commute time is about 25 minutes.  Most podcasts last at least half an hour. Mistake.

The first don’t of podcasting is never waste their time. Make a show with purpose that doesn’t last quite as long as you – the podcaster – want it to.  Don’t be afraid to slice out a few minutes.

Leave your listeners wanting more after each episode. Also answer this question: “Who is your audience?”

The second don’t:  Forget about making podcasts unless your brand, company or cause already has followers or subscribers.  This medium is a great way to forge deep, authentic connections with your people, but on its own – without a website, blogs and other forms of content –  you won’t make a splash. The only exception is if you’re already famous.  Anderson Cooper, Alec Baldwin, Snoop Dogg or Shaq can operate by their own rules.

Podcasting is special – different from radio and certainly not merely the audio track of a You Tube video.  Respect your audience.

Third don’t: making a podcast “live” or on the fly is rarely a good idea. Edit it and listen with a critical ear.

The fourth don’t is about lack of commitment. While podcast equipment is cheap and the launch costs are small, the process can be surprisingly time consuming. Unless you are prepared to go long and deep with your podcast project, don’t start.

A weekly show may not be necessary. You could release a new series every few months. But whatever the plan of action, successful podcasts require follow through.

Google “how to make a successful podcast” and you’ll get lots of enthusiastic ideas about equipment, theme music, social media and the need for passion. Much of the advice is helpful. But be wary of those who only explain the do’s and not the don’ts of podcasting.

Richard Davies is a podcast consultant and program maker. Find out more at daviescontent.com.

 

 

 

We’re Going to Fail 99% of the Time. And That’s OK.

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“Data is the new black” gushed one speaker at Advertising Week, the just-completed annual gathering in New York for the advertising and marketing industry.

Thanks to great improvements in data research on customer behavior, “now we are not guessing,” said another.

The wow factors here this week were data, video and Virtual Reality.  With good reason.  The rapidly changing advertising industry is always on the hunt for the next big thing that will turn heads and make a splash.

But the marketplace is more crowded that ever. “We see disruption in so many markets,” Fiona Carter, Chief Brand Officer at AT&T told one well attended session.

“We have an on-demand culture,” said Alex Sutton, Global Director of Digital Acquisition at Avis Budget group. “The number of customers engaging our brands on mobile keeps increasing and increasing and increasing.”

Which is why – with all the talk about change, disruption and the surge in mobile – I was surprised not to hear a little more about podcasting and the other creative ways brands can use relevant content to go deeper when engaging their customers and followers (Full disclosure here: I am a podcaster).

People consume media very differently. We engage in a multiplicity of ways.  Just look at a row commuters in a New York subway train.  Many are playing games on their devices. Others are reading and some are listening.

For marketers the future is about creating different versions of your message and let the consumer choose.

Tens of millions of Americans decide to listen to podcasts each week. The median age is 30. According to Steve Goldstein at Amplifi Media, 68% of people aged 13-24 listen to some audio on their smartphone every day. Podcasting is no longer niche.

Perhaps my argument to the advertising industry is pay attention not only to “wow!” but to “ah ha.”  Podcasts are the intersection of ideas and emotion. They don’t show something. You, the listener, imagines it.

I really like what Ben Clarke, Chief Strategist of the marketing agency, The Shipyard has to say about disruption and creativity.

“Even if you try a thousand things and 995 don’t work, the five winners are better than not trying at all.”

“We’re going to fail at 99% of the things we do. Not only is that OK, it’s essential,” he says.

Richard Davies is a podcast consultant and co-host of the weekly solutions journalism show, “How Do We Fix It?” http://www.daviescontent.com

 

 

 

 

 

 

 

 

 

Hey, Hillary! Tell More Stories.


By most measures Hillary Clinton had a pretty good night in her first debate with Donald Trump.  But something was missing.

Her disciplined performance may have convinced wavering voters to be somewhat more comfortable with the idea of her as President.  Clinton’s cool, calm demeanor contrasted with Donald Trump’s repeated interruptions and bluster.  She was also successful in getting under his skin.

However, Clinton did little to overcome her two biggest negatives: likeability and trust.  Neither did Trump.  Both are still disliked by surprisingly large numbers of voters. 

In the two debates to come, the breakout candidate could be the one who tells the best stories.

Clinton’s strongest moment on Monday night came right at the end of the 90 minute debate, after many may have turned it off.  She raised the case of former Miss Universe Alicia Machado, who Trump had called “Miss Piggy” and “Miss Housekeeping.”

She made it personal. Her remark struck home because it was about a woman who many viewers could relate to.  

Same thing when Clinton talked about her late father and his work as a drapery maker. 

“Donald was very fortunate in his life and that’s all to his benefit. He started his business with $14 million, borrowed from his father,” she said.  “I have a different experience.”

In podcasts, the most successful moments are often the most intimate. When podcast guests share something unrehearsed, unexpected or emotional from their lives, they lift the curtain on they are and establish trust with the listener. 

All too often Clinton talks about “it” – policies and programs – while her opponent talks about “me” – himself.

Donald Trump could also be a much better storyteller. And given his extraordinary success in building his brand, it’s surprising he doesn’t know this.

Instead of talking about the “rigged system” in the abstract, Trump could share stories of the working class Americans he speaks for, who’ve seen their living standards decline in recent decades.

In the weeks to come, a personal touch potentially would have a far greater impact than his angry attacks on illegal immigrants and free trade. It would also counter the impression that Trump lacks empathy and is obsessed with his own success. 

Ronald Reagan understood this trick all too well – much to the frustration of his liberal opponents.  In debates and speeches, he always had a good tale to tell.  Skeptical voters who’d been warned that Reagan was a shallow extremist would ask themselves: “How this man be mean or out of touch when he was such a good storyteller?”

It was of Ronald Reagan’s great secrets. But then he was an old radio guy. He knew the stuff that today’s podcasters learn along the way.